[H]e’s the sort of person who is under the impression that passive-aggressive lashing out can be hidden or mitigated with a smiley-face emoticon at the end of a sentence.
As a bonus, it turns some thing I've been describing as "unskilled and unaware of it" actually has a name, it's the Dunning-Kruger effect. I shall be shamelessly dropping this at any available opportunity in the future.
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